Privacy Policy

Protecting Your Personal Data

COMPOSUREuk respects your needs for online privacy (together with our Terms and Conditions and any other documents referred to it) and protects any Personal Information that you may appropriately share with us.

This privacy policy ('Company', 'we', 'us', or 'our',), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services or purchase our products, such as when you:

• Visit our website at http://www.composureuk.com/

• Engage with us in other related ways, including any sales, marketing or events.

This privacy policy also sets out your rights concerning the personal information which we hold about you. Please read this privacy policy carefully to understand our practices regarding your personal information and how we will treat it.

1. What information do we collect?

Personal information you disclose to us:

We collect personal information that you voluntarily provide to us when you express an

interest in obtaining information about us or our products and services, when you participate in activities on the Services or occasions when you contact us.

Personal Information Provided by You:

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use.

The personal information we store may include the following:

your full name, phone number, email address, date of birth, postal address, password, contact preference, delivery address, contact or authentication data

Sensitive Information. We do not process sensitive information.

Information automatically collected

We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity (like your name or contact information) but might include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

The information we collect includes:

• Log and Usage Data. Log and usage data is service-related diagnostic, usage, and performance information our servers automatically collect when you access or use our Services which we record in log files.

• Device Data. We collect device data such as information about your device you use to access the Services. Depending on the device used, this device data may include information such as your IP address, device and application identification numbers, location, browser type.

• Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt-out, you may not be able to use certain aspects of the Services.

• In addition, we may use third-party services such as Google Analytics that collect, monitor and analyse this type of information in order to increase our Service's functionality. These third-party service providers have their own privacy policies addressing how they use such information.

2. How do we process your information?

We process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention and comply with the law. We process your personal information for a variety of reasons, depending on how you interact with our services, including:

• To deliver and facilitate the delivery of services/products to the user/customer. We may process your information to provide you with the requested service.

• To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies and other similar information.

• To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.

• To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is following your marketing preferences. You can opt out of our marketing emails at any time.

• To deliver targeted advertising to you. We may process your information to develop and display personalised content and advertising tailored to your interests, location and more.

• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

• To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.

• To determine the effectiveness of our marketing and promotional campaigns.

We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

3. What legal bases do we rely on to process your information?

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

• Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

• Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

o Send users information about special offers and discounts on our products and services

o Develop and display personalised and relevant advertising content for our users

o Analyse how our services are used so we can improve them to engage and retain users

o Support our marketing activities

o Diagnose problems and/or prevent fraudulent activities

o Understand how our users use our products and services so we can improve user experience

• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or

disclose your information as evidence in litigation in which we are involved.

• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. When and with whom do we share your personal information?

We do not sell or trade your Personal Information to third parties.

We may share your data with third-party vendors, service providers, contractors, or agents ('third parties') who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organisation apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

5. Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.

6. How long do we keep your information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 1 year. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible. We will inform you when your details will be deleted from our database.

7. How do we keep your information safe?

We will do our best to protect your personal information and we have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process.

8. Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. However, in some regions, there is the possibility of minors using their bank details and are able to purchase our products. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly secure such data from our records. If you become aware of any data, we may have collected from children under the age of 18, please contact us at

hello@composureuk.com

9. What are your privacy rights?

In some regions (like the EEA, UK or US or any other regions), you have certain rights under applicable data protection laws. These may include the right:

(i) to request access and obtain a copy of your personal information,

(ii) to request rectification or erasure.

(iii) to restrict the processing of your personal information; and

(iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information.

Withdrawing your consent:

If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time and to do so you need to contact us by using the contact details provided below.

Opting out of marketing and promotional communications:

You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying 'STOP' or 'UNSUBSCRIBE' to the SMS messages that we send, or by contacting us using the details provided in the section below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Cookies and similar technologies:

Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

10. Do we make updates to this notice?

We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

11. How can you contact us about this notice?

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at

privacy.policy@composureuk.com, by phone

at (+44)07925551826

COMPOSUREuk.com

__________

London,

United Kingdom

Last updated August 10, 2025